ntiviv
Joined: 23 Jun 2004
Posts: 5
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| Posted: February 8, 2005, 9:45 am Post subject: Tread defects |
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:idea:
The treads on my Roomba self-destructed in no time.
This is the email I sent to
roomba-support@irobot.com:
"Have used my Roomba about 25 times, and already the treads have failed. One cracked completely, the other is mostly cracked.
I pampered my Roomba. This should not have happened.
I understand from the Roomba forum that this is a very common problem, and has frustrated loads of people. Some folks said you sent replacement treads within a week, to cover the design flaw of an earlier generation Roomba model."
I received the replacements today, at no charge. This seems to be the ONLY way to get the parts. They have been redesigned due to design flaws in the earlier models. I suggest you try this if you suffered the same fate as I. |
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