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535 circling and stops after 11 beeps

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sunds2



Joined: 04 Dec 2007
Posts: 5

Posted: June 9, 2008, 5:50 pm    Post subject: 535 circling and stops after 11 beeps  

Hi all,
I searched the forum for the above referenced issue but I noticed they were for Discovery SE.
My 535 since yesterday circles and stops after 11 beeps.Even docking is not working. I contacted email support from iRobot. They said the following:
=========================
1. Check the wheels for obstructions
2. Vigorously push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel well.
3. Ensure that the wheels turn freely, with equal or similar resistance. If there is unequal resistance between the wheels, hold down Roomba’s SPOT and DOCK/DEMO buttons for 8-10 seconds to reset the robot.
4. Check tires for wear and tear.

If Roomba does not circle, but backs up constantly and will not go forward, the bumper may be stuck with dirt or debris. Please try the following steps:

1. Gently tap both sides of the bumper several times to shake out any debris that might be causing the bumper to stick.
2. Try cleaning around the bumper using canned or compressed air, spraying generously into all parts under the bumper.
=========================
I tried that but none of them worked.
I'd appreciate any help - please with pictures or clear steps please
thanks in advance
With regards
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vic7767



Joined: 14 Jan 2006
Posts: 3287
Location: Louisiana

Posted: June 9, 2008, 6:45 pm    Post subject:  

One more item to check would be the front swivel wheel. Make sure it is spotless.
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sunds2



Joined: 04 Dec 2007
Posts: 5

Posted: June 10, 2008, 4:58 am    Post subject:  

I tried that too. I opened roomba and cleaned the inside.
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fancyfreewv



Joined: 06 Aug 2007
Posts: 1367
Location: Falling Waters, WV

Posted: June 10, 2008, 9:41 am    Post subject:  

Call IRobot and tell them it didn't work. You should still be under warranty. You may get a different CS agent who has a different idea too.
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Baralheia



Joined: 15 Jul 2008
Posts: 2
Location: Oklahoma City, OK

Posted: July 15, 2008, 12:22 am    Post subject:  

Generally this means one of the treaded wheel modules is FUBAR. The defective one is the one that is harder to turn. I've had both wheel modules fail on my 535, and I've only had my Roomba for about 2 months. I'm currently looking at one of the already-replaced bad modules trying to figure out where the issue lies... I'm inclined to think it's the actual motor.

Anyway, talk to iRobot and tell them which of the wheels is harder to turn, and they should ship you out a warranty replacement part. It's dead simple to replace once you get the new part.
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